The opportunity
Pipeline math is unforgiving, and Real Estate Solutions LLC's Technical Support Specialist thrives on it, turning Technical Support into a predictable revenue habit. We're hiring a mid-level Technical Support Specialist to join Real Estate Solutions LLC on an internship basis, with $87,000 - $114,000 on offer and genuine room to advance.
Key Responsibilities
- Seed Edison social channels with content that earns replies
- Use Help Scout and Technical Support tools to automate and scale outbound efforts
- Forecast demand and align marketing investment with sales objectives
- Win back the accounts a previous Technical Support Specialist let slip
- Coach junior reps through their first refreshingly-candid negotiation
- Develop and execute multi-channel campaigns that drive qualified leads for Real Estate Solutions LLC
- Report on attribution and channel ROI to inform the $87,000 - $114,000 budget cycle
- Sniff out the Technical Support gap that's leaking deals at handoff
What You'll Bring
- Comfort owning sales marketing decisions in a NJ market
- Comfort steering sales marketing conversations toward a decision
- Real proficiency with Help Scout, plus willingness to learn Net Promoter Score fast
- Ability to thrive both independently and as part of a tight-knit team
- Storytelling instincts that turn data into a decision
Real Estate Solutions LLC builds gently-demanding sales marketing software that helps teams across Edison, NJ move faster and worry less. Decisions at Real Estate Solutions LLC come with a name attached, because ownership without accountability is just noise.
Come for $87,000 - $114,000, stay for the mentorship, the benefits, and the rare flexibility that makes Real Estate Solutions LLC a people-centered place to grow.
Updated today, this Technical Support Specialist req has fresh dates and an open invitation.
If you're done waiting for permission to level up, consider this your invitation to apply.
What we're looking for
- Call Center Operations
- Net Promoter Score
- Avaya
- Technical Support
- Customer Satisfaction Surveys
- Help Scout
- De-escalation
- Process Improvement
- Project Management
- Self-Motivation
What you'll get
- Restricted stock units (RSUs)
- Earned wage access
- Pet-Friendly Office
- Bike Storage
- Game Room
- Career coaching
- Car Wash
- Volunteer Time Off
- Subscription to industry publications
- Sabbatical Leave
- Sabbatical for long-tenured employees
- Training Budget
- Mental health support services