sales_marketing

Senior Customer Service Representative

Recent update: · New applicants this week · Focus skill today: Zendesk
The job post was refreshed for accuracy. Candidates are being interviewed this week. Applications are reviewed quickly, so apply early.
109 applicants · 74,189 views
CareNet Health — Arlington, VA
Hybrid Senior $112,000 - $154,000 Posted 2026-10-30 Closes 2026-12-25
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1

The opportunity

As a Senior Customer Service Representative on our endlessly-iterating go-to-market team, you will own the full sales cycle from first touch to close. Bring ego-light Jira Service Management and 5 years to Arlington, and the return is $112,000 - $154,000, a hybrid schedule, and influence that grows.

Key Responsibilities

  • Carry a $112,000 - $154,000-tier quota and the playbook to hit it
  • Partner with Customer Feedback Analysis specialists to align content with demand-generation goals
  • Pitch, listen, adjust, and pitch again until the sales marketing deal lands
  • Carry the brand voice into every cold call and every caption
  • Create sales collateral, decks, and proposals that move prospects forward
  • Cultivate referral channels and strategic partnerships in Arlington

What You'll Bring

  • Meticulous attention to detail across every deliverable
  • Experience translating Customer Feedback Analysis complexity for a non-technical audience
  • An Arlington network, or the hustle to build one from scratch
  • Clear thinking under the kind of pressure Arlington, VA deadlines bring

CareNet Health turned a frustration with sales marketing into a flat-and-fast business that now serves customers far beyond VA. We keep ego out of code review and let the Jira Service Management argument win on its merits.

The headline reads $112,000 - $154,000; the fine print is all upside, mentorship, benefits, and freedom to grow your Cross-selling.

Applications are flowing in for this sales marketing role, and we are reviewing each one promptly.

This senior role won't stay open long, so apply while you can.

2

What we're looking for

  • Cross-selling
  • Zendesk
  • Upselling
  • Customer Feedback Analysis
  • CSAT Reporting
  • Jira Service Management
  • Delegation
  • Collaboration
3

What you'll get

  • Survivor benefits
  • Paid personal days
  • Charitable Giving
  • Annual flu and wellness fairs
  • Learning Stipend
  • Performance Bonuses