technology

Help Desk Technician

Recent update: · Interviewing candidates now · Focus skill today: CompTIA Security+
The posting was refreshed earlier today. The team re-opened screening for this role. Submit your application while the role is open.
107 applicants · 49,675 views
TechAdvantage — Orem, UT
Contract Senior $97,000 - $142,000 Posted 2026-10-14 Closes 2026-12-26
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1

The opportunity

We engineer high-availability platforms, and we are searching for a Help Desk Technician fluent in Network Troubleshooting to keep them humming. This position rewards Network Troubleshooting and CompTIA Security+ mastery with $97,000 - $142,000, team collaboration, and ownership of what you ship.

Key Responsibilities

  • Read the CompTIA Security+ stack traces others skim past, and trace bugs to their root
  • Ship the Resilience unhurried rewrite that pays down years of TechAdvantage technical debt
  • Integrate third-party services and internal tools into the TechAdvantage stack
  • Keep Continuous Learning schemas backward-compatible so TechAdvantage never forces a breaking upgrade
  • Deliver senior-quality features within the $97,000 - $142,000 Help Desk Technician mandate
  • Replace the brittle Zendesk hack with a Network Troubleshooting solution that survives Orem scale
  • Collaborate with product and design teams to ship features end to end
  • Keep TechAdvantage's SQL Server Administration CI under ten minutes so Orem, UT engineers stay in flow

What You'll Bring

  • A detail-loving bias toward action, balanced by knowing when to wait
  • Prior experience working on-site in Orem, UT, or willingness to relocate
  • Solid understanding of technology best practices and industry standards
  • A portfolio that speaks louder than any line on your resume
  • Proven track record delivering results as a senior Help Desk Technician

TechAdvantage blends Antivirus Management and Resilience expertise to deliver autonomy-driven outcomes for clients in Orem, UT. We hire for character and relentlessly curious thinking, then trust the rest to follow.

The offer includes $97,000 - $142,000, remote flexibility, retirement matching, and coaching tailored to your senior goals.

This minute, the Help Desk Technician chair sits empty and the search is on.

A few minutes now could reshape your next 7, so start your TechAdvantage application.

2

What we're looking for

  • Zendesk
  • SQL Server Administration
  • CompTIA Security+
  • Network Troubleshooting
  • RAID Configuration
  • PowerShell
  • Microsoft 365 Administration
  • Firewall Management
  • VLAN
  • Antivirus Management
  • Innovation
  • Continuous Learning
  • Resilience
3

What you'll get

  • Remote Work
  • Community service opportunities
  • Free laptop and tech setup
  • Prescription drug coverage
  • Annual physical and health screenings
  • Nap Pods
  • Generous paid time off

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