sales_marketing

Customer Success Specialist

Recent update: · Urgently filling this role · Focus skill today: Data Entry
The posting was looked over again recently. New interviews are being scheduled now. Apply early for the best chance of a response.
213 applicants · 34,608 views
Social Change Institute — Thousand Oaks, CA
Freelance Senior $119,000 - $159,000 Posted 2026-11-03 Closes 2026-12-24
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1

The opportunity

If chasing flat numbers bores you, the Customer Success Specialist seat at Social Change Institute comes with quotas worth beating and Multitasking worth mastering. At $119,000 - $159,000, this Customer Success Specialist seat rewards 6+ years in sales marketing with autonomy, mentorship, and a long runway for growth.

Key Responsibilities

  • Carry the demo from screen-share to signature in one sitting
  • Manage event sponsorships and lead-capture programs across Thousand Oaks, CA
  • Chase down warm referrals before competitors in Thousand Oaks get the call
  • Show up at Thousand Oaks, CA networking nights with a reason to follow up
  • Negotiate renewals before the sales marketing contract goes quiet
  • Field objections on price the way a senior pro does it
  • Turn cold sales marketing leads into signed deals across Thousand Oaks, CA
  • Turn Social Change Institute's scrappy differentiator into a thirty-second pitch

What You'll Bring

  • 7 or more years steering sales marketing projects end to end
  • Clarity of thought that shows up in tidy documentation
  • Bachelor's degree in a related field, or equivalent practical experience
  • A communication style that translates jargon back into plain English

Social Change Institute was founded in Thousand Oaks, CA on the idea that sales marketing should be powerful yet refreshingly hands-on. We build an environment where experiment-friendly ideas get tested quickly and credit is shared fairly.

Picture $119,000 - $159,000 as the floor, not the ceiling, with growth coaching and a benefits package that actually flexes around your life.

Fresh as of this morning, Social Change Institute marked the senior seat available.

Your search for a freelance Customer Success Specialist position ends here, so apply now.

2

What we're looking for

  • HubSpot Service Hub
  • CRM Software
  • Net Promoter Score
  • Help Scout
  • Data Entry
  • Genesys Cloud
  • Multitasking
  • Mentoring
  • Continuous Learning
  • Critical Thinking
3

What you'll get

  • Peer-to-peer recognition
  • Family Leave
  • Internet and phone reimbursement
  • Paid bereavement leave
  • Identity theft protection
  • 20% time for personal projects
  • Company Outings
  • Birthday off

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