The opportunity
Selling isn't about pressure here; Nestle's Customer Service Representative earns trust in Eau Claire and lets the deal close itself. Bring Troubleshooting and Complaint Handling sharpened over 3 years, and Nestle answers with $66,000 - $96,000 plus a clear path up.
Key Responsibilities
- Write follow-ups that get answered, not the ones that get ignored
- Run discovery calls that uncover budget without asking for it
- Wire Troubleshooting and QA Monitoring together so marketing hands sales clean leads
- Find the hands-on hook that makes Eau Claire, WI prospects lean in
- Carry the brand voice into every cold call and every caption
- Run the mid-level account like it's the only one that matters
- Cultivate referral channels and strategic partnerships in Eau Claire
- Bridge Help Scout reporting and the story your CMO needs to hear
What You'll Bring
- Confident communicator across email, calls, and in-person meetings
- Self-direction that survives a quiet Slack channel
- The reflex to surface risk before it surfaces itself
- A steady hand when three priorities all claim to be number one
- Demonstrated ability to manage competing priorities under tight deadlines
- Strong analytical and problem-solving capabilities
- Proven QA Monitoring judgment when the textbook answer doesn't fit
Nestle sits at the intersection of Cultural Awareness and Complaint Handling, quietly powering sales marketing workflows from its Eau Claire base. We onboard you to the sales marketing mission first and the Complaint Handling tooling second, in that order.
Beyond the $66,000 - $96,000 headline, we hand you a mentor, room to grow into mid-level work, and the freedom to shape your own week.
Right now is a strong time to apply, as our review queue is moving quickly.
Candidates who are passionate about sales marketing should apply right away.
What we're looking for
- Troubleshooting
- Cross-selling
- Active Listening
- Help Scout
- Complaint Handling
- QA Monitoring
- Genesys Cloud
- Cultural Awareness
- Attention to Detail
What you'll get
- Hospital indemnity insurance
- Wellness program and challenges
- Cell phone plan discounts
- Generous paid time off
- Health Insurance
- Flexible scheduling
- Equipment Allowance
- Free Meals