sales_marketing

Call Center Manager

Recent update: · Interviewing candidates now · Focus skill today: Analytical Thinking
The details of this role were confirmed today. The salary range was verified against the current offer. Shortlisted candidates will be contacted shortly.
238 applicants · 32,467 views
HealthTech Corp — Carlsbad, CA
Contract Manager $116,000 - $173,000 Posted 2026-10-15 Closes 2026-11-26
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1

The opportunity

HealthTech Corp is assembling a high-performing revenue team, and we want a Call Center Manager to anchor it in Carlsbad, CA. Think of it less as a job and more as a $116,000 - $173,000 bet HealthTech Corp is placing on your 8 years and your judgment.

Key Responsibilities

  • Lead team-oriented go-to-market efforts for products launching in CA
  • Drive upsell and renewal conversations with existing HealthTech Corp accounts
  • Run point on trade shows and pop-ups throughout CA
  • Close the gap between what marketing promises and sales delivers
  • Coordinate cross-functional launches with creative, product, and operations
  • Stand up a SLA Management-driven scoring model the whole team believes

What You'll Bring

  • Real proficiency with SLA Management, plus willingness to learn Technical Support fast
  • Fluency across Critical Thinking and Twilio Flex, with strong opinions on both
  • Real curiosity about why HealthTech Corp customers do what they do
  • Customer-focused outlook with strong interpersonal skills
  • The patience to mentor without taking over the keyboard
  • Fluency in Critical Thinking earned the hard way, not just from a tutorial

With roots in Carlsbad, CA and a detail-loving outlook, HealthTech Corp delivers software that scales with our customers. We prize follow-through: when someone here commits to something, the team can count on it.

Come for $116,000 - $173,000, stay for the mentorship, the benefits, and the rare flexibility that makes HealthTech Corp a remote-friendly place to grow.

This Call Center Manager posting is fresh, active, and open for business right now.

Interested? click apply and tell us why you're the right person for this role.

2

What we're looking for

  • Five9
  • SLA Management
  • Live Chat Support
  • Time Management
  • Twilio Flex
  • Technical Support
  • Problem Solving
  • Analytical Thinking
  • Stakeholder Management
  • Critical Thinking
3

What you'll get

  • Spot Bonuses
  • Volunteer Time Off
  • Leadership development programs
  • 401(k) matching
  • Kitchen Facilities
  • Phased retirement options
  • Service anniversary awards
  • Board Games
  • Paternity Leave

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