sales_marketing

Technical Support Specialist

Recent update: · Actively hiring · Focus skill today: Troubleshooting
The listing received a fresh review today. The team is actively reviewing submissions. Apply today to be considered this week.
124 applicants · 27,733 views
Strategic Consulting Partners — Vancouver, WA
Freelance Mid-Level $73,000 - $109,000 Posted 2026-11-06 Closes 2026-11-28
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1

The opportunity

Strategic Consulting Partners wants the kind of Technical Support Specialist who can launch a campaign Monday and defend the revenue forecast Friday. With ownership, a $73,000 - $109,000 salary, and 4 years of Strategic Planning to draw on, you'll do your best work at Strategic Consulting Partners.

Key Responsibilities

  • Test messaging variations and iterate based on performance data
  • Qualify inbound leads and route them through the sales funnel efficiently
  • Build territory plans that maximize coverage across Vancouver, WA
  • Analyze campaign metrics and optimize spend against revenue targets
  • Script the webinar that fills the sales marketing top of funnel

What You'll Bring

  • A Strategic Consulting Partners mindset: scrappy today, scalable tomorrow
  • A service-minded bias toward action, balanced by knowing when to wait
  • Fluency in Email Support earned the hard way, not just from a tutorial
  • Proven leadership experience guiding mid-level-level initiatives
  • The discipline to finish the boring 20% that makes the rest matter
  • Strong working knowledge of Escalation Management and Troubleshooting
  • The communication discipline to over-share early and trim later

The empowering people at Strategic Consulting Partners have spent years proving that world-class SLA Management can absolutely come out of Vancouver. We give mid-level hires room to fail small so they can later succeed big on sales marketing work.

We reward your Complaint Handling with $73,000 - $109,000, surround it with mentorship and benefits, and let your schedule flex around Vancouver.

Applications are flowing in for this sales marketing role, and we are reviewing each one promptly.

Bring 5 of grit or a fresh perspective; either way, this Technical Support Specialist role wants you.

2

What we're looking for

  • Email Support
  • Customer Success
  • Zendesk
  • Intercom
  • Complaint Handling
  • Patience
  • Escalation Management
  • Troubleshooting
  • SLA Management
  • Project Management
  • Prioritization
  • Strategic Planning
3

What you'll get

  • Equipment Allowance
  • Mental health days
  • Snacks and Beverages
  • Lactation support and nursing rooms
  • Medical insurance with low premiums
  • On-site fitness center
  • Family planning support
  • Open source contribution time
  • Fitness class subsidies
  • Childcare Assistance
  • Personal Days