The opportunity
Strategic Consulting Partners wants the kind of Technical Support Specialist who can launch a campaign Monday and defend the revenue forecast Friday. With ownership, a $73,000 - $109,000 salary, and 4 years of Strategic Planning to draw on, you'll do your best work at Strategic Consulting Partners.
Key Responsibilities
- Test messaging variations and iterate based on performance data
- Qualify inbound leads and route them through the sales funnel efficiently
- Build territory plans that maximize coverage across Vancouver, WA
- Analyze campaign metrics and optimize spend against revenue targets
- Script the webinar that fills the sales marketing top of funnel
What You'll Bring
- A Strategic Consulting Partners mindset: scrappy today, scalable tomorrow
- A service-minded bias toward action, balanced by knowing when to wait
- Fluency in Email Support earned the hard way, not just from a tutorial
- Proven leadership experience guiding mid-level-level initiatives
- The discipline to finish the boring 20% that makes the rest matter
- Strong working knowledge of Escalation Management and Troubleshooting
- The communication discipline to over-share early and trim later
The empowering people at Strategic Consulting Partners have spent years proving that world-class SLA Management can absolutely come out of Vancouver. We give mid-level hires room to fail small so they can later succeed big on sales marketing work.
We reward your Complaint Handling with $73,000 - $109,000, surround it with mentorship and benefits, and let your schedule flex around Vancouver.
Applications are flowing in for this sales marketing role, and we are reviewing each one promptly.
Bring 5 of grit or a fresh perspective; either way, this Technical Support Specialist role wants you.
What we're looking for
- Email Support
- Customer Success
- Zendesk
- Intercom
- Complaint Handling
- Patience
- Escalation Management
- Troubleshooting
- SLA Management
- Project Management
- Prioritization
- Strategic Planning
What you'll get
- Equipment Allowance
- Mental health days
- Snacks and Beverages
- Lactation support and nursing rooms
- Medical insurance with low premiums
- On-site fitness center
- Family planning support
- Open source contribution time
- Fitness class subsidies
- Childcare Assistance
- Personal Days