The opportunity
The Senior Customer Service Representative we hire will shape messaging, sharpen positioning, and grow revenue for Industrial Excellence Corp from day one. If you have 7 years in sales marketing, this internship job offers $75,000 - $99,000 plus the room to lead and grow.
Key Responsibilities
- Line up the quality-focused sponsorships that put Industrial Excellence Corp in front of buyers
- Set the weekly cadence that keeps Industrial Excellence Corp reps accountable
- Translate ServiceNow dashboards into stories the sales floor actually uses
- Turn churned sales marketing logos into win-back targets with a plan
- Pair a $75,000 - $99,000 quota with the discipline to forecast it straight
- Develop and execute multi-channel campaigns that drive qualified leads for Industrial Excellence Corp
- Field objections on price the way a senior pro does it
- Coordinate cross-functional launches with creative, product, and operations
What You'll Bring
- A steady hand when three priorities all claim to be number one
- Critical thinking skills and sound, independent judgment
- Comfort working in a fast-paced, question-everything environment
- Comfort presenting to a NM-wide audience without a script
- Experience translating Upselling complexity for a non-technical audience
Industrial Excellence Corp partners with organizations across Roswell, NM to bring service-minded thinking to everyday sales marketing challenges. Our Roswell office prizes the quiet contributor who makes everyone around them measurably better.
We provide $75,000 - $99,000, a wellness budget, retirement matching, and clear milestones for moving up to the next senior.
The freshness epoch just refreshed, marking this Senior Customer Service Representative role live again.
Think you have what it takes? apply now and start the conversation.
What we're looking for
- ServiceNow
- Customer Journey Mapping
- SLA Management
- Upselling
- Empathy
- Phone Etiquette
- Salesforce Service Cloud
- Conflict Resolution
- Troubleshooting
- Delegation
- Problem Solving
- Flexibility
What you'll get
- Patent and innovation bonuses
- Deferred compensation plan
- Paid maternity leave
- Critical illness insurance
- Dental insurance
- Team Building Events
- Employer-paid health premiums
- Meditation Room