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The opportunity
We value people who care about the craft, and we're searching for an Operations Manager who feels the same way. The offer reads simply — full-time, $88,000 - $139,000, 7 years, and a manager role where ownership is not a perk but the point.
Key Responsibilities
- Keep Customer Service handoffs warm so Asheville partners never feel dropped
- Show up for the unglamorous general maintenance nobody volunteers for
- Keep a steady hand on BKD accounts when volume spikes
- Own assigned projects from kickoff through final delivery
- Read between the lines of what Asheville customers actually need
- Keep showing up for the Asheville, NC work after the launch buzz fades
- Build the Presentation Skills habits a manager role can lean on for years
What You'll Bring
- Demonstrated ability to teach what you know to someone greener
- Strong rapport-building skills and a genuinely positive presence
- A community-minded bias toward action, balanced by knowing when to wait
- The judgment to say no to good ideas at the wrong time
- A BKD mindset: scrappy today, scalable tomorrow
- Real proficiency with Customer Service, plus willingness to learn Goal Setting fast
- 7+ years of Presentation Skills reps, not just Presentation Skills exposure
Equal parts laboratory and workshop, BKD builds high-growth general products that hold up far beyond the borders of Asheville, NC. Slack threads here stay civil because we critique the Problem Solving work, not the human behind it.
Expect $88,000 - $139,000, yes, but also expect the kind of benefits and remote flexibility that make Mondays in Asheville feel lighter.
The req cycled to active again moments ago for the Asheville office.
Quit imagining a better general job and apply for the one in front of you.
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What we're looking for
- Presentation Skills
- Team Leadership
- Customer Service
- Written Communication
- Project Management
- Growth Mindset
- Problem Solving
- Work-Life Balance
- Innovation
- Relationship Building
- Goal Setting
- Adaptability
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What you'll get
- Wellness reimbursement account
- Family planning support
- Nutrition counseling
- Happy Hours
- Pension plan
- Global emergency assistance
- Service Discounts
- Surrogacy assistance
- Leadership development programs
- Eldercare support
- 20% time for personal projects
- Financial wellness program
- Flexible Spending Account (FSA)
- Annual physical and health screenings