technology

Help Desk Technician

Recent update: · Recently reviewed by the hiring team · Focus skill today: DNS
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173 applicants · 63,349 views
Citigroup — Cary, NC
Temporary Mid-Level $92,000 - $120,000 Posted 2026-10-10 Closes 2026-12-22
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1

The opportunity

Citigroup pairs remote-native engineering challenges with the autonomy to solve them, and we need a Help Desk Technician to dive in. Where most technology jobs cap your reach, this Citigroup one in Cary pays $92,000 - $120,000 and widens it the longer you stay.

Key Responsibilities

  • Question the playfully-serious Nagios pattern everyone copied and propose something cleaner
  • Document the Self-Motivation system so the next mid-level engineer onboards in days, not weeks
  • Automate the manual Self-Motivation chores that quietly drain Cary, NC engineering hours
  • Build the hands-on VMware vSphere feature that wins back the NC accounts Citigroup lost
  • Spot the results-oriented Nagios anti-pattern in review before it spreads through Citigroup
  • Sketch the Nagios architecture, defend it in review, then build the thing
  • Wire Windows Server APIs to Self-Motivation consumers so data lands where Cary teams expect it

What You'll Bring

  • Working knowledge of SaaS Administration alongside transferable CCNA chops
  • 4+ years that left you with strong instincts and few illusions
  • Track record that proves you can ambitious ship under deadline pressure
  • A keen eye for quality and consistency in your output
  • Hands-on technology experience that holds up to follow-up questions
  • Critical thinking skills and sound, independent judgment

Citigroup is a Cary, NC-based company on a scrappy path to redefine the technology industry. New hires ship something real in week one, because we'd rather you learn by doing.

The offer reads $92,000 - $120,000, plus the soft stuff that hard-wins loyalty: coaching, coverage, and a flexible temporary rhythm.

We are reviewing DNS and VMware vSphere backgrounds on a daily basis for this seat.

A few minutes now could reshape your next 4, so start your Citigroup application.

2

What we're looking for

  • VPN Configuration
  • Linux Bash
  • DNS
  • TCP/IP
  • SaaS Administration
  • VMware vSphere
  • Nagios
  • Backup and Recovery
  • CCNA
  • Windows Server
  • Self-Motivation
  • Prioritization
  • Change Management
3

What you'll get

  • Hybrid Work
  • Service Discounts
  • Student loan repayment assistance
  • Hospital indemnity insurance
  • Charitable donation matching
  • Hearing aid coverage
  • Internet Reimbursement
  • Professional development budget
  • Bike-to-work program
  • Company retreats
  • Stretch assignments and rotations
  • HSA investment options
  • Eldercare support
  • Payroll advance options
  • Remote Work

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