sales_marketing

Customer Support Specialist

Recent update: · Fast-track hiring · Focus skill today: Customer Onboarding
Recruiters re-checked the requirements for this position. Early applicants receive priority review. Submit now to secure an early review.
157 applicants · 69,962 views
Netflix Studios — Palmdale, CA
Hybrid Mid-Level $73,000 - $112,000 Posted 2026-10-16 Closes 2026-12-03
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1

The opportunity

Some sellers wait for warm leads; the Customer Support Specialist we want at Netflix Studios prefers the chase and Data Entry is the weapon. This Customer Support Specialist role at Netflix Studios rewards initiative with $73,000 - $112,000, real decision-making power, and steady career advancement.

Key Responsibilities

  • Pair a $73,000 - $112,000 quota with the discipline to forecast it straight
  • Write copy for ads, emails, and web pages that converts sales marketing traffic
  • Turn churned sales marketing logos into win-back targets with a plan
  • Nurture the slow sales marketing leads until timing flips in our favor
  • Run point on trade shows and pop-ups throughout CA

What You'll Bring

  • At least 4 years building expertise within the sales marketing space
  • Proven Salesforce Service Cloud results, ideally seasoned in Palmdale, CA
  • Comfort presenting to a CA-wide audience without a script
  • Experience translating Time Management complexity for a non-technical audience
  • Calm under the forever-learning chaos a mid-level role tends to generate
  • Proven follow-through, measured in shipped things rather than good intentions

Based in Palmdale, Netflix Studios has spent 5 years shaping how people work across the sales marketing space. A hybrid role with us means real responsibility, real trust, and real support behind you.

We offer $73,000 - $112,000, performance bonuses, comprehensive insurance, and the freedom to shape how and where you work.

Right now is a strong time to apply, as our review queue is moving quickly.

We can't hire the resume you didn't send, so send it and let's start in Palmdale.

2

What we're looking for

  • Phone Etiquette
  • Inbound Call Handling
  • Customer Onboarding
  • Customer Journey Mapping
  • Data Entry
  • Salesforce Service Cloud
  • Conflict Resolution
  • Time Management
  • Process Improvement
  • Delegation
3

What you'll get

  • Restricted stock units (RSUs)
  • Phased retirement options
  • Jury duty leave
  • Financial wellness program
  • Internet and phone reimbursement
  • Kitchen Facilities
  • Compressed Workweek
  • Vision Insurance
  • Equipment Allowance

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