sales_marketing

Customer Success Manager

Recent update: · Fast-track hiring · Focus skill today: QA Monitoring
The hiring manager reviewed the latest candidates. Candidates are being interviewed this week. Apply now to be part of the current round.
150 applicants · 79,397 views
Financial Solutions — Bakersfield, CA
Hybrid Manager $101,000 - $151,000 Posted 2026-10-27 Closes 2026-12-04
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1

The opportunity

Plenty of people can run a campaign; Financial Solutions wants a Customer Success Manager who can run the whole revenue engine. Look past the title and you'll see $101,000 - $151,000, a CA base, and a manager role that asks you to lead, not just execute.

Key Responsibilities

  • Translate Process Improvement dashboards into stories the sales floor actually uses
  • Maintain accurate records in the CRM and forecast monthly bookings
  • Convert webinar attendees into sales marketing demos within 48 hours
  • Identify and pursue new business opportunities throughout CA
  • Coordinate cross-functional launches with creative, product, and operations
  • Sniff out the Salesforce Service Cloud gap that's leaking deals at handoff
  • Coach the Customer Success Manager team off discounting and onto value selling
  • Negotiate renewals before the sales marketing contract goes quiet

What You'll Bring

  • 6+ years building trust the slow, unglamorous way
  • Comfort interpreting data and translating findings into clear recommendations
  • Comfort defending a recommendation in front of skeptics
  • Fluency in Salesforce Service Cloud earned the hard way, not just from a tutorial

At Financial Solutions, our mission is to make sales marketing simpler, faster, and more accessible for everyone in Bakersfield, CA and beyond. We measure Customer Success Manager success by problems solved, not hours logged at your Bakersfield, CA desk.

Come for $101,000 - $151,000, stay for the mentorship, the benefits, and the rare flexibility that makes Financial Solutions a make-it-better place to grow.

Still hiring, still current, still waiting for someone like you.

Tell us about the deeply technical project you're proudest of when you apply for this Customer Success Manager seat.

2

What we're looking for

  • Empathy
  • First Call Resolution
  • Salesforce Service Cloud
  • Customer Retention
  • Omnichannel Support
  • QA Monitoring
  • Phone Etiquette
  • Patience
  • Process Improvement
  • Mentoring
  • Teamwork
3

What you'll get

  • Generous paid time off
  • Spot Bonuses
  • Estate planning services
  • Stretch assignments and rotations
  • Nap pods
  • Standing flexible benefits credits
  • Tuition Reimbursement
  • Mental health support services
  • Company-wide holiday shutdown

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