The opportunity
The Customer Service Representative role at RSM sits where Customer Satisfaction Surveys meets Teamwork, and the candidate who blends both writes their own ceiling. The pitch is honest — $87,000 - $132,000, real ownership of sales marketing outcomes, and a RSM crew in Oxnard that has your back.
Key Responsibilities
- Hand marketing the field intel that sharpens next quarter's ads
- Partner with Customer Retention specialists to align content with demand-generation goals
- Design landing pages and conversion funnels that turn traffic into customers
- Own the handoff doc that keeps nothing falling between Conflict Resolution and CRM
- Identify and pursue new business opportunities throughout CA
What You'll Bring
- Excellent written and verbal communication skills
- Self-direction that survives a quiet Slack channel
- Working knowledge of Work-Life Balance alongside transferable Customer Satisfaction Surveys chops
- Authorized to work in the United States without sponsorship
Long before sales marketing was fashionable, RSM was already solving it for businesses scattered across CA. Growth budgets at RSM are generous because a sharper Conflict Resolution you means a stronger team.
You bring the Customer Retention; we bring $87,000 - $132,000, a mentor, a benefits package, and the freedom to grow on your terms in Oxnard.
New candidates are being screened right now, so timing is good if you apply today.
A quick application is all it takes to start your Customer Service Representative story with RSM.
What we're looking for
- Customer Retention
- CRM Software
- Customer Satisfaction Surveys
- Conflict Resolution
- Empathy
- Teamwork
- Work-Life Balance
What you'll get
- Hearing aid coverage
- Dental Insurance
- Employee Discounts
- Service Discounts
- Free laptop and tech setup
- Lifestyle spending account
- Community Service
- 20% time for personal projects
- Mental health support services
- Onboarding buddy program
- Book and audiobook stipend
- Partner Discounts
- Charitable donation matching
- Stock Options