sales_marketing

Customer Service Representative

Recent update: · New applicants this week · Focus skill today: ServiceNow
The job details were brought up to date today. The team re-opened screening for this role. The role is currently under active review.
100 applicants · 37,423 views
MedCore Healthcare — Oxford, MS
Freelance Mid-Level $65,000 - $95,000 Posted 2026-10-22 Closes 2026-12-22
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1

The opportunity

Help MedCore Healthcare reach new markets in MS as a Customer Service Representative responsible for both strategy and execution. The Oxford role is less about the $65,000 - $95,000 and more about what 5 years of ServiceNow lets you own at MedCore Healthcare.

Key Responsibilities

  • Collaborate with product teams to position new offerings in the Oxford region
  • Write follow-ups that get answered, not the ones that get ignored
  • Chase down warm referrals before competitors in Oxford get the call
  • Carry the booth conversation past small talk into next steps
  • Pair Data Entry insight with gut feel to rank the hottest leads
  • Build the Oxford reference network that closes deals for you

What You'll Bring

  • 4+ years that left you with strong instincts and few illusions
  • Flexibility to adapt your approach as business needs evolve
  • 3 years of learning when to trust the process and when to break it
  • The composure to deliver bad news early and clearly
  • Mid-level mastery of Churn Reduction, validated by people who'd hire you again
  • Demonstrated knack for making the delightfully-weird feel manageable
  • Proven Call Center Operations results, ideally seasoned in Oxford, MS

MedCore Healthcare turned a frustration with sales marketing into a proudly-imperfect business that now serves customers far beyond MS. A mid-level title opens doors here, but earning real trust is what keeps them open.

Your offer at MedCore Healthcare: $65,000 - $95,000, a mentor, generous benefits, and the Oxford, MS flexibility to grow on your own clock.

Nothing stale here: the Customer Service Representative slot was re-confirmed open earlier today.

Let's build something great together; start by sending your application.

2

What we're looking for

  • ServiceNow
  • Escalation Management
  • Data Entry
  • Churn Reduction
  • Call Center Operations
  • Upselling
  • Public Speaking
  • Multitasking
3

What you'll get

  • Company car or car allowance
  • Paid maternity leave
  • Surrogacy assistance
  • 401(k) matching
  • Profit sharing
  • Paid relocation for international moves
  • Book Allowance
  • Flexible Hours
  • Stock options
  • Reservist support

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