The opportunity
We measure success in Industrial Advantage Corp's Customer Service Representative chair by deals signed and demand created, not slides polished. You won't find a tighter fit if you've got 5 years, want $55,000 - $82,000, and crave a sales marketing team that lets you lead.
Key Responsibilities
- Keep the messaging consistent from Des Moines, IA billboards to cold DMs
- Walk new sales marketing clients through onboarding so they stick around
- Manage paid search, social, and email programs end to end
- Own the funnel from first click to closed-won, top to bottom
- Push CSAT Reporting adoption so the IA team stops flying blind
- Build the Ticket Management report leadership checks before the IA review
What You'll Bring
- Willingness to relocate to Des Moines, IA, or to make remote work
- Strong working knowledge of Ticket Management and Salesforce Service Cloud
- 5+ years of De-escalation reps, not just De-escalation exposure
- Ability to learn new sales marketing systems quickly and apply them effectively
- Demonstrated ability to teach what you know to someone greener
- The kind of ownership that treats the company's money like your own
Industrial Advantage Corp doesn't sell sales marketing so much as guarantee it, a quietly-relentless distinction the Des Moines, IA team takes personally. At Industrial Advantage Corp we hire people we can trust with real decisions and then give them the room to make them.
Our offer to you: $55,000 - $82,000, a mentor, a benefits suite, and the latitude to grow your Cold Calling into something senior.
Right now the Customer Service Representative listing in Des Moines, IA is live and looking.
We promise a real review, a real reply, and a real shot, so send the application.
What we're looking for
- Customer Journey Mapping
- Cold Calling
- Salesforce Service Cloud
- CSAT Reporting
- De-escalation
- Avaya
- Ticket Management
- Delegation
- Facilitation
- Attention to Detail
What you'll get
- Open and transparent culture
- Inclusive benefits for LGBTQ+ employees
- Parental leave
- Standing flexible benefits credits
- Paid paternity leave
- Sabbatical for long-tenured employees
- Learning Stipend
- Identity theft protection
- Onboarding buddy program
- International assignment opportunities