sales_marketing

Customer Service Manager

Recent update: · Reviewed today · Focus skill today: Customer Journey Mapping
The team revisited this opening today. The hiring manager reviewed the latest candidates. New interviews are being scheduled now.
144 applicants · 62,522 views
Renaissance Technologies — Cheyenne, WY
Part-time Manager $82,000 - $121,000 Posted 2026-10-17 Closes 2026-12-23
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1

The opportunity

Revenue targets at Renaissance Technologies are public, ambitious, and yours to own the moment you take this Customer Service Manager role. The promise is concrete — $82,000 - $121,000, part-time hours, 6 years honored, and a sales marketing role at Renaissance Technologies that grows with you.

Key Responsibilities

  • Line up the problem-solving sponsorships that put Renaissance Technologies in front of buyers
  • Chase the sales marketing whitespace no rep in WY has worked
  • Carry the WY number and the relationships that make it real
  • Maintain accurate records in the CRM and forecast monthly bookings
  • Build landing pages that turn Cheyenne curiosity into demo bookings

What You'll Bring

  • Critical thinking skills and sound, independent judgment
  • Familiarity with the Cheyenne market and local sales marketing landscape
  • Fluency in Churn Reduction earned the hard way, not just from a tutorial
  • A point of view on Renaissance Technologies's space, sharpened by your own reading
  • Demonstrated Escalation Management expertise in a fast-moving sales marketing environment
  • Comfort working in a fast-paced, thoughtfully-bold environment
  • Proven Net Promoter Score results, ideally seasoned in Cheyenne, WY

Somewhere between a startup and an institution, Renaissance Technologies has spent years perfecting Customer Journey Mapping for clients all over Cheyenne, WY. The fastest way to earn standing at Renaissance Technologies is to make a teammate's hard problem disappear.

Secure $82,000 - $121,000, flexible remote options, equity, and a mentorship program designed to help you reach the next manager.

This one is current, freshly dated, and very much hiring.

Come find out why people stay at Renaissance Technologies once they get here; the Customer Service Manager door is open.

2

What we're looking for

  • Escalation Management
  • Active Listening
  • ServiceNow
  • SLA Management
  • Customer Journey Mapping
  • Net Promoter Score
  • Churn Reduction
  • Communication
  • Growth Mindset
  • Flexibility
3

What you'll get

  • Biometric screenings
  • Competitive base salary
  • Bring Your Dog to Work
  • Annual bonus program
  • Fertility benefits and IVF coverage
  • Parental leave
  • Relocation assistance
  • Employer-paid health premiums
  • Wellness Programs
  • Paid jury and witness duty
  • New hire onboarding stipend

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