The opportunity
Newmark needs someone who can turn a cold Saint Paul market warm, and the Customer Service Manager role pays $96,000 - $161,000 to whoever does it best. What lands on the table: 6-plus years behind you, $96,000 - $161,000 for it, and a runway at Newmark that keeps climbing.
Key Responsibilities
- Prospect via cold calls, emails, and social selling to fill the part-time pipeline
- Trade weekly notes with product on what Saint Paul buyers keep requesting
- Use Coaching and Troubleshooting tools to automate and scale outbound efforts
- Create sales collateral, decks, and proposals that move prospects forward
- Run point on trade shows and pop-ups throughout MN
- Turn a $96,000 - $161,000 budget into measurable customer-obsessed growth
What You'll Bring
- The self-awareness to know which problems are yours to solve
- Excellent written and verbal communication skills
- Comfort being the newest person in the room and the loudest in the notes
- Experience at the manager level inside a part-time role
- A bias toward asking the dumb question before the expensive mistake
- Prior experience working on-site in Saint Paul, MN, or willingness to relocate
- Confident communicator across email, calls, and in-person meetings
Newmark is the customer-centric Saint Paul company that turned a niche sales marketing obsession into something the whole MN now uses. We prize follow-through: when someone here commits to something, the team can count on it.
The offer rewards both ends, $96,000 - $161,000 for your Phone Etiquette today and mentorship for the manager leader you become tomorrow.
Freshly verified active, this Customer Service Manager position is accepting candidates now.
If a $96,000 - $161,000 role with room to grow sounds right, Newmark would love to hear from you.
What we're looking for
- Escalation Management
- Troubleshooting
- Phone Etiquette
- Avaya
- Net Promoter Score
- CSAT Reporting
- HubSpot Service Hub
- Account Management
- Coaching
- Facilitation
- Networking
What you'll get
- Auto and home insurance discounts
- Meditation and mindfulness apps
- 20% time for personal projects
- Phone Allowance
- Professional association memberships
- Employer-paid health premiums
- Corporate Rates
- Home Office Setup
- Hybrid Work
- Tuition reimbursement
- Lactation support and nursing rooms
- Smoking cessation programs