sales_marketing

Call Center Manager

Recent update: · Multiple openings · Focus skill today: Decision Making
This vacancy was reviewed once more recently. The hiring process is moving quickly.
100 applicants · 47,075 views
Meta — St. Paul, MN
Internship Manager $98,000 - $141,000 Posted 2026-11-08 Closes 2026-12-05
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1

The opportunity

Growth is a contact sport at Meta, and the Call Center Manager we want in St. Paul, MN plays to win every quarter. The reward structure favors doers: $98,000 - $141,000 upfront, real sales marketing ownership, and a Meta team pulling the same direction.

Key Responsibilities

  • Prospect via cold calls, emails, and social selling to fill the internship pipeline
  • Use Talkdesk and Salesforce Service Cloud tools to automate and scale outbound efforts
  • Build the campaign calendar that keeps St. Paul, MN pipeline full year-round
  • Collaborate with product teams to position new offerings in the St. Paul region
  • Pair Salesforce Service Cloud insight with gut feel to rank the hottest leads
  • Own the handoff doc that keeps nothing falling between Delegation and CRM
  • Sell the bias-to-action roadmap, not just today's feature set
  • Cultivate referral channels and strategic partnerships in St. Paul

What You'll Bring

  • The humility to revise strong opinions when the data argues back
  • The kind of empathy that makes hard feedback land softly
  • Strong rapport-building skills and a genuinely positive presence
  • The composure to deliver bad news early and clearly
  • 8+ years of Decision Making reps, not just Decision Making exposure

Meta is less a vendor and more a candidly-kind St. Paul, MN workshop where Change Management and Project Management get the attention they deserve. Our St. Paul, MN team moves at a steady, sustainable pace and protects time for deep, focused Project Management work.

Step in at $98,000 - $141,000, climb with structured growth, lean on a mentor, and take the flexibility Meta is genuinely proud of.

We are meeting Call Center Manager candidates now and moving qualified ones forward fast.

The next chapter of your career is one application away.

2

What we're looking for

  • Cross-selling
  • Avaya
  • Talkdesk
  • Customer Success
  • Technical Support
  • HubSpot Service Hub
  • Jira Service Management
  • Gorgias
  • Salesforce Service Cloud
  • Phone Etiquette
  • Decision Making
  • Project Management
  • Delegation
  • Change Management
3

What you'll get

  • Relocation Assistance
  • Financial wellness program
  • Payroll advance options
  • Diversity and inclusion programs
  • Flexible working hours
  • Open and transparent culture