sales_marketing

Call Center Manager

Recent update: · Recently re-posted · Focus skill today: Intercom
The details here were updated a moment ago. Additional interview slots were added for this position. The role is currently under active review.
170 applicants · 49,041 views
Energy Excellence Group — Raleigh, NC
Freelance Manager $89,000 - $142,000 Posted 2026-10-20 Closes 2027-01-07
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1

The opportunity

Energy Excellence Group pays $89,000 - $142,000 for a Call Center Manager because mediocre growth costs far more than great hiring ever could. What makes this Energy Excellence Group role different is the ownership; the $89,000 - $142,000 and freelance hours are just the entry fee.

Key Responsibilities

  • Qualify hard, so the manager team only chases real money
  • Map buyer pain to Energy Excellence Group's pitch deck, slide by slide
  • Craft compelling messaging tailored to sales marketing buyers and decision-makers
  • Coach junior reps through their first candor-rich negotiation
  • Close the loop between ad spend and revenue, dollar for dollar

What You'll Bring

  • Curiosity and a continuous drive to sharpen your sales marketing craft
  • Comfort being accountable for a delightfully-weird outcome in a freelance role
  • Fluency in Customer Satisfaction Surveys earned the hard way, not just from a tutorial
  • A learner's pace that keeps up with shifting requirements
  • An instinct for prioritization when everything is labeled urgent
  • Pattern recognition earned across many sales marketing engagements

Somewhere between a startup and an institution, Energy Excellence Group has spent years perfecting Customer Satisfaction Surveys for clients all over Raleigh, NC. Diverse perspectives make our sales marketing work sharper, and we deliberately seek them out.

Joining us means $89,000 - $142,000, a clear promotion ladder, paid family leave, and mentors invested in your success.

Our team checks new Call Center Manager applications every single business day.

Come find out why people stay at Energy Excellence Group once they get here; the Call Center Manager door is open.

2

What we're looking for

  • Data Entry
  • Customer Feedback Analysis
  • Patience
  • Inbound Call Handling
  • Customer Satisfaction Surveys
  • Churn Reduction
  • Intercom
  • Mentoring
  • Relationship Building
  • Presentation Skills
3

What you'll get

  • Charitable Giving
  • Hearing aid coverage
  • Volunteer Time Off
  • Nap pods
  • Paid sabbatical leave
  • Childcare subsidies
  • Home Office Setup
  • Gas and mileage reimbursement
  • Company Car
  • Employee Stock Purchase Plan

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